Welcome to OS Patches Company!
We want your shopping experience to be simple and stress-free. This Shipping and Refund Policy explains how we ship our products and what to do if you need a refund or want to return an item. Please read this policy carefully to understand how it applies to your purchases.
Shipping Information
- Where We Ship: We ship to customers in the United Kingdom, United States, Canada, Australia, and all European countries. Some products may have shipping restrictions, so please check the product details for specific information.
- Shipping Time: Our goal is to process and ship your orders within 10 to 15 business days. Shipping times may vary depending on your location and the shipping method you choose. You will receive a tracking number to monitor the status of your shipment.
- Shipping Costs: Shipping is free for customers in the UK, US, Canada, and Europe.
Refund & Return Policy
- Our 30-Day Guarantee: Your satisfaction is very important to us. If you are not satisfied with your purchase for any reason, you can return it within 30 days. To initiate a return, contact our customer service team at ospatches1@gmail.com or WhatsApp +923431104313 for assistance.
- Requirements: To return an item, it must be in its original condition, with all tags and packaging. If the item is damaged or used, it may not qualify for a refund.
- Refund Process: After we receive and inspect the returned item, we will notify you if the refund is approved. If approved, the refund will be processed and credited back to your original payment method within 15 to 20 days.
- Return Shipping: If you return an item due to our error or if it is defective, we will cover the return shipping costs. In other cases, you may need to cover the return shipping costs.
Contact Us
If you have any questions about our Shipping and Refund Policy, contact us at ospatches1@gmail.com or WhatsApp +923431104313 Our friendly customer service team is here to assist you and ensure your shopping experience is pleasant.
OS Patches Company
Aimanabad Road Ramghara, Sialkot, 51310
Punjab, Pakistan
Email: ospatches1@gmail.com
Phone: +923431104313